Portfolio
Glean × Marie Stopes · USAIDDesigning where people already areThe most valuable piece of infrastructure in a donor-funded health program was a group chat the workers built themselves.HealthE-learningResearchRead the case study →
Glean × Pact · WE Act · USAIDJomneh: a chatbot for young women entrepreneursWe planned to deliver information. More than 300 women asked for someone to talk to.Start-ups & innovationCivic engagementRead the case study →
Glean × AgrihouseEvery product carried its own impactIt started as an assignment for one of my master's courses. It became a working app where every product carried its own impact, and the ESG report built itself.Mobile appsStart-ups & innovationResearchRead the case study →
Glean × Save the ChildrenDesigning for children who are also citizensChild-friendly documentation only works in a child-friendly environment. You can't fix the front of the room on paper.Child participationResearchRead the case study →
Selected work
Fifteen years of research and design with Glean and partners: USAID, the UN, The Asia Foundation, and organizations across Southeast Asia and beyond.
Filter by tag
Case studies
The deep divesGlean × Marie Stopes · USAIDDesigning where people already areThe most valuable piece of infrastructure in a donor-funded health program was a group chat the workers built themselves.HealthE-learningResearchRead the case study →Glean × Pact · WE Act · USAIDJomneh: a chatbot for young women entrepreneursWe planned to deliver information. More than 300 women asked for someone to talk to.Start-ups & innovationCivic engagementRead the case study →Glean × AgrihouseEvery product carried its own impactIt started as an assignment for one of my master's courses. It became a working app where every product carried its own impact, and the ESG report built itself.Mobile appsStart-ups & innovationResearchRead the case study →Glean × Save the ChildrenDesigning for children who are also citizensChild-friendly documentation only works in a child-friendly environment. You can't fix the front of the room on paper.Child participationResearchRead the case study →Project index
A website they could run themselvesWe built the brand from the logo up, then handed the Federation a website they could run without us.Web developmentBrandingAgricultureRead the case study →An app that couldn't be used against herJust having the app on her phone could put a woman in danger. So we built one that couldn't be used against her.GBV & legalMobile appsRead the case study →An early warning that arrives as a text messageThe information was already public. The hard part was getting it to the person standing on the land.Civic engagementData & dashboardsRights & advocacyRead the case study →Building for the cheapest phone in the roomOne of the most useful things I did as their director of innovation was turn an app off.Mobile appsData & dashboardsYouthRead the case study →Civic engagement chatbotThe first chatbot we knew of to answer questions about commune services in natural Khmer.Civic engagementResearchRead the case study →Digital ID in Southeast AsiaInterviews across eleven organizations and seven nations, mapping how grassroots NGOs handle identity, and where it breaks.Digital IDResearchRead the case study →GBV service provider trainingKhmer-language, self-paced training on legal protection and mediation guidelines, run by the ministry itself.E-learningGBV & legalRead the case study →Labor incidents tracking databaseFragmented records of labor violations, worker grievances and exploitation cases, pulled into one system the teams could actually use.Labor rightsResearchRead the case study →LGBT+ advocacy risk assessmentField research in provincial Cambodia on the risks of putting LGBT+ stories on social media, and what consent really means there.Rights & advocacyResearchRead the case study →Making it easy to back a real personACCI designed it. Our job was to make it work, right down to a directory where a donor could find the exact person they wanted to support.Web developmentRead the case study →Making the Department of Climate Change look like itselfA logo is the easy part. The brand is every report, deck and template the department hands out.Design systemsBrandingEnvironmentRead the case study →Mapping the work before building the toolBefore we built anything, I spent eight months mapping how the work really happened.Web developmentData & dashboardsResearchRead the case study →Radio vs social mediaHousehold surveys and a comparative social media campaign, measuring radio's real reach against Facebook's.MediaResearchRead the case study →Turning public land records into a map anyone could readThe public land data existed. Making it something an ordinary person could search and understand was the job.Civic engagementData & dashboardsResearchRead the case study →WomenInTek needs assessmentA needs assessment for women entering tech entrepreneurship in Cambodia, built on interviews with 18 founders.Start-ups & innovationResearchRead the case study →Youth for Change usabilityWe went in to fix technical training skills. The youth leaders didn't need them.YouthResearchRead the case study →
Working on something in this space?
I take on a small number of research and design collaborations each year.