Portfolio

Selected work

Fifteen years of research and design with Glean and partners: USAID, the UN, The Asia Foundation, and organizations across Southeast Asia and beyond.

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Case studies

The deep dives

Project index

Glean × USAID · Transparency International · Equitable CambodiaA mining early-warning system, delivered by SMSThe information was already public. The hard part was getting it to the person standing on the land, as a text message.Civic engagementData & dashboardsRights & advocacyRead the case study →Glean × Department of Climate ChangeA style guide for the Department of Climate ChangeA logo is the easy part. The brand is every report, deck and template the department hands out.Design systemsBrandingEnvironmentRead the case study →Glean × AlongsidersAlongsiders: an app for a 20-country mentoring movementBuilt for the cheapest phone in the room, in eight languages. And one of the most useful things I did as their director of innovation was turn an app off.Mobile appsData & dashboardsYouthRead the case study →Glean × USAID · Transparency International · Sahmakum Teang TnautAn interactive map of public land recordsThe public land data existed. Making it something an ordinary person could search and understand was the job.Civic engagementData & dashboardsResearchRead the case study →Glean × Pact · USAIDCivic engagement chatbotThe first chatbot we knew of to answer questions about commune services in natural Khmer.Civic engagementResearchRead the case study →Glean × YotiDigital ID in Southeast AsiaInterviews across eleven organizations and seven nations, mapping how grassroots NGOs handle identity, and where it breaks.Digital IDResearchRead the case study →Glean × Ministry of Women's Affairs · UNFPAGBV Safe: an app for women facing violenceJust having the app on her phone could put a woman in danger. So we built one that couldn't be used against her.GBV & legalMobile appsRead the case study →Glean × MoWA · ACCESS · DFATGBV service provider trainingKhmer-language, self-paced training on legal protection and mediation guidelines, run by the ministry itself.E-learningGBV & legalRead the case study →Glean × Solidarity Center · USAIDLabor incidents tracking databaseFragmented records of labor violations, worker grievances and exploitation cases, pulled into one system the teams could actually use.Labor rightsResearchRead the case study →Glean × OneWorld UK · United NationsLGBT+ advocacy risk assessmentField research in provincial Cambodia on the risks of putting LGBT+ stories on social media, and what consent really means there.Rights & advocacyResearchRead the case study →Glean × Far East Broadcasting Co.Radio vs social media in CambodiaHousehold surveys and a comparative social media campaign, measuring radio's real reach against Facebook's.MediaResearchRead the case study →Glean × NeverthirstReport tracking for NeverthirstI spent eight months mapping how the work really happened. The tool came after.Web developmentData & dashboardsResearchRead the case study →Glean × ACCI Missions & ReliefThe ACCI Missions & Relief websiteACCI designed it. Our job was to make it work, right down to a directory where a donor could find the exact person they wanted to support.Web developmentRead the case study →Glean × GIZ · Cambodia Cashew FederationThe Cambodia Cashew Federation brand and websiteWe built the brand from the logo up, then handed the Federation a website they could run without us.Web developmentBrandingAgricultureRead the case study →Glean × The Asia Foundation · USAIDWomenInTek needs assessmentA needs assessment for women entering tech entrepreneurship in Cambodia, built on interviews with 18 founders.Start-ups & innovationResearchRead the case study →Glean × World Vision · USAIDYouth for Change usabilityWe went in to fix technical training skills. The youth leaders didn't need them.YouthResearchRead the case study →

Working on something in this space?

I take on a small number of research and design collaborations each year.